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Sunday, January 3, 2010

This is the wrong card for this set top box

Some people have been experiencing an on screen message on the television screen informing them that "This is the wrong card for this set top box" on their Sky digibox with the new white Sky card.



This problem is easily resolved.

The new white sky viewing card is in hibernation, after not getting the "keep alive" signal from the satellite.


Where as the old yellow house Sky cards displayed the "To subscribe to this channel call ....)" on all scrambled channels if they were hibernating, the new white sky viewing cards display "This is the wrong card for this set top box", irrespective of whether the card be in the right box or not.
 
As before, leaving in a sky box that is turned on and receiving channels shold wake them up over the next 24 hours.
 
The same message will also be displayed if you are using your Sky Subscription card in another sky box, and trying to watch the Sky premium channels, like Sky Sports or Sky Movies.


For more information please visit:


The Sat and PC Guy - Digital Satellite and Terrestrial Installations and Maintenance for the Costa Blanca

or the forum

The Sat and PC Guy FORUM - Digital Satellite and Terrestrial Installations and Maintenance for the Costa Blanca