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Sunday, August 21, 2011

“Please Wait” Issue on Freesat Humax FOXSAT-HDR receivers when accessing the TV Guide

“Please Wait” Issue on Freesat Humax FOXSAT-HDR receivers

According to reports, a recent software update to Freesat Humax FOXSAT-HDR receivers has meant that in some cases, a "please wait" message is displayed for around 30-40 seconds when trying to access the TV Guide.

Humax have said that "The reason for the change is due to increased EPG data being sent by Freesat above the specification, we have temporarily delayed scheduling programmes until the EPG downloads to resolve lockup issues. We are currently working with Freesat for a solution to the issue."

A work-around is available. Pressing the SCHEDULE button, followed by the RED button allow you to see the EPG data from the receiver cache memory. As this information is in the receiver cache, it may not be up-to-date, and will only update to correct information by using the correct GUIDE option.

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