Since the analogue TV 'off' on 30 March, the Ministry of Industry has received over 1,760 inquiries from people related issues reception of Digital Terrestrial Television (DTT / TDT) until 20 April.
In total, during this period of time, Industry received 86 985 calls, of which 47 739 were treated by agents. Of that number, 88.1% were questions about the process and technology, 8.2% of calls were associated with receiving TDT signals and 3.7% of signal problems.
Most calls (42 052) had to do with questions about general issues, while the rest were from people who are unable to see TDT correctly on TV because they lacked a proper decoder or, if they had, do not know how to use it or the antenna of their building was not ready for DTT (3914) or that had trouble receiving the signal (1760).
According to the latest figures provided by industry in March, at 98.24% of the population to reach the coverage of DTT. However, in the month that has elapsed, incidents have been detected in some relays that still prevent some people living in areas able to watch TV coverage.
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The Sat and PC Guy - Digital Satellite and Terrestrial Installations and Maintenance for the Costa Blanca
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