"What to do if you receive the message "NO SATELLITE SIGNAL BEING RECEIVED" on a Sky digibox receiver?"
"What to do if you are receiving a No Default Transponder message?"
"What is the best Sky Default Transponder frequency setting to use on the Costa Blanca Spain?"
"What is the best Freesat Default Transponder frequency setting to use on the Costa Blanca Spain?"
"My Sky digibox is showing a "searching for listings" message?"
When a Sky receiver / digibox is turned on the first time after being disconnected from the power, the box tries first tries to download approximately 6 hours of EPG information from a specific default frequency (or Transponder) from the satellite. The Sky digibox must have this information to start to work and allow you to watch Sky TV.
Unfortunately, the default frequency (transponder) that the Sky box is initially set to look for (11778) is one of the weaker signals in Spain and the Costa Blanca, especially during the afternoons, even on a 2.4m dish!
So sometime if your digibox is disconnected from the power, your Sky digibox may be unable to find this important frequency and fail to boot up, and display the on screen message "No Satellite Signal Being Received".
Therefore, to assist the digibox to receive the bare minimum information it requires boot up its "default frequency" must be changed to another frequency to enable the initial information download.
The best / most popular default transponder frequency for the Costa Blanca Spain is 12.129, although you can use any of the many frequencies that you can actually receive at the time. Yes ANY frequency will work, as long as you can receive the particular frequency!
In most cases, after a successful download the default transponder frequency will return to 11778. This is normal, and you should not really expect the digibox to keep the default transponder you have manually input.
NOTE: No matter what other people or installers say, changing this default transponder frequency on a Sky box does not increase how long channels are available. It is only used to “assist” the Sky digibox to boot up.
For example if you change the default transponder frequency setting to another frequency setting, say 12129, then when you go to watch Sky News the Sky digibox will use the frequency 12207, the frequency for Sky News.
The default transponder setting of 12129 that you have manually input is not used and overridden.
You do not have to do this process for Freesat or Generic receivers, just Sky receivers.
For more information, including a video on the process of how to change the default transponder frequency" and a downloadable instruction sheet please click on Sky Satellite Default Frequency Settings
For more information please visit:
The Sat and PC Guy - Digital Satellite and Terrestrial Installations and Maintenance for the Costa Blanca
or the forum
The Sat and PC Guy FORUM - Digital Satellite and Terrestrial Installations and Maintenance for the Costa Blanca
